Smiling woman in conversationShropshire Talking Therapies is currently in the process of merging with the Telford and Wrekin Talking Therapies team.  We are now called Shropshire, Telford and Wrekin Talking Therapies Service. We are open as usual to both self and professional referrals.  Check back soon for more updates.  

Talking Therapies services can support people with mild to moderate mental health issues such as anxiety or low mood.

Shropshire Talking Therapies aims to improve health and wellbeing by offering a range of help, advice, life skills courses, supported self-help, other groups, and individual therapies for everyone aged 16 and over.

COVID-19 update:
We are open to all professional and self-referrals, please see above for how to get in touch.  Assessments and therapy (both individual and group) is being conducted via telephone, online and video call, or face to face where appropriate. 

As with other healthcare settings, anyone visiting us Face-to-Face will be asked to wear a mask, unless exempt.

We can arrange for interpreter support if necessary.


Who are we, and what can we offer?

We are a team of NHS specialists trained to offer effective talking therapies and support. Our team comprises cognitive behaviour therapists, counsellors and psychological wellbeing practitioners. We deliver a choice of evidence-based psychological therapies in a variety of modes including email, web-based programmes, telephone, face to face, individual and group interventions, to allow you to access the service in a flexible way which suits your lifestyle, and according to what is most appropriate for your needs.

We can assist with:

  • low self esteem
  • difficulty in relationships
  • stress
  • worry
  • anxiety
  • low mood
  • obsessions and compulsions
  • panic
  • phobia
  • trauma
  • anger problems

Smiling man in conversationSelf Referral

Although there is high demand for our services, we aim to offer you an appointment as soon as possible (within 2 to 4 weeks as an estimate). You can refer yourself into our service through the following methods:


Please call us on 0300 123 6020.

You will need your NHS Number to hand, together with your name and address details.

The receptionist will take your details and will offer you an appointment for a telephone assessment with one of our qualified therapists, who can talk through the various treatments on offer with you.


Please complete our online self-referral form.


You can visit your GP, or other healthcare professional, to discuss your needs and they can then support you with a referral to us.

How can SilverCloud help me?

SilverCloud offers different programmes, consisting of evidence-based Cognitive Behavioural Therapy Techniques. The programmes are made up of a variety of modules, looking at the way we think, the way we behave and the way we feel. The modules consist of videos, activities to complete and case studies to read, as well as quizzes, audio guides and your own journal.

The Depression programme looks at Understanding Feelings, Boosting Behaviour and Challenging Thoughts, as well as ways to bring all three elements together.

The Generalised Anxiety programme looks at Understanding Feelings, Managing Worry and Challenging Thoughts, with optional modules on Facing Your Fears if required.

There are optional modules to complete on Sleep Difficulties, Relaxation, Self-Esteem, Employment Support and Anger Management.

Is SilverCloud right for me?

SilverCloud is suitable for people who:

Have access to a computer, smart phone or tablet.

Feel confident in using the internet and apps in daily life

Feel motivated to change something in their life, and have clear goals to work towards

Have busy schedules and may struggle to make regular appointment times

How does SilverCloud work?

Once you have completed your assessment and been registered on Silvercloud, your progress will be monitored by a qualified practitioner within our team, called your Supporter. Your Supporter will log in once every two weeks, on an agreed date, to check your progress and read any comments you have left them. In return, they will leave comments and suggestions about materials that may be useful to you.

You will be offered up to 6 review dates with your Supporter, and after these reviews are completed you can continue to access SilverCloud for up to a year from the date of registration. You do not need to be online for your review, however the next time you log on you will be asked to complete questionnaires monitoring your current mood.

How long does it take?

Each module takes approximately 40 minutes to complete, and we recommend you complete around one module a week.

There are extra components to complete in each module if you so wish, and most people complete the programme in 6 to 12 weeks. Please complete all work you wish your Supporter to see the day before your review date, so they are able to monitor your progress.

Like any form of Cognitive Behavioural Therapy, the more you put in the more progress you will make.

How do I sign up to SilverCloud?

Please call us on 0300 123 6020. We will then arrange a telephone assessment for you with one of our Practitioners to discuss what would be helpful to you. You can also email with your contact details, and we will get back to you to arrange an appointment.

Useful Resources and Links

If you require urgent mental health support and live in Shropshire, Telford & Wrekin, please call our helpline 0808 196 4501


Shropshire Talking Therapies Cancellation Policy

It is important to attend all the appointments you book with us wherever possible. There may be times when you need to cancel for urgent reasons; we allow 2 such cancellations per person due to this.

Please contact us at least 24 hours before an appointment if you are unable to attend or wish to cancel or rearrange a session, so we are able to offer that slot to somebody else.

Further cancellations may result in your therapist being unable to offer you any more treatment sessions.

If you do not attend an appointment without notice, we may close your file with no further contact from us. We do this to be fair to everyone waiting to see us.

You will receive a reminder by text 48 hours before every appointment.